Terms and Conditions

Each order sent online, must be completed in its entirety and must contain the information required to identify the customer and the products ordered, as well as the exact location of the place of delivery, on pain of nullity. Azienda Agricola Dr. Agostino Tortora send to the customer via email, a confirmation of receipt of the order.

At certain times of the year Azienda Agricola Dr. Agostino Tortora may not be able to ensure the availability of all products offered and can not therefore be held responsible for the temporary unavailability of one or more products. Except as stipulated in section RECESS, sending the order by the Customer constitutes acceptance of any partial delivery, or limited to products available in those ordered as well as a waiver of any claim that compensation and/or compensation. Azienda Agricola Dr. Agostino Tortora is committed, by law, to inform the customer about the unavailability of the product ordered.

Azienda Agricola Dr. Agostino Tortora delivers the product/s ordered by the Customer, according to the conditions indicated in the SHIPMENTS section, if any, or, alternatively, as indicated on the product pages or other specific pages of this website.

Azienda Agricola Dr. Agostino Tortora, within the limits of availability as covered above, guarantee the delivery of products identical to those shown and described on the site. Azienda Agricola Dr. Agostino Tortora ensures compliance with all regulations regarding the storage of goods until delivery to the place indicated in the order. Azienda Agricola Dr. Agostino Tortora is responsible for all products sold. In the case of packaged products Azienda Agricola Dr. Agostino Tortora is also responsible for the authenticity and completeness of the information on the packaging. The images on this site are only intended to facilitate the recognition of the products; in case of changes of packaging and graphic photos may not accurately reflect the appearance of the product delivered.

Azienda Agricola Dr. Agostino Tortora respects to the Decree Law 206/2005 (Consumer Code).

The customer has the right to cancel within 14 working days of receipt of goods.

In this communication the Customer must indicate the product which intends to exercise the right of withdrawal.

The goods must not be used, washed, open from its original packaging or damaged. The merchandise also be returned in its original packaging (complete bags or closures).

The address for the delivery of the goods is: Azienda Agricola Dr. Agostino Tortora - Via Pacinotti 6 - 76123 Andria - Italy

Azienda Agricola Dr. Agostino Tortora on receipt of goods will check their integrity and return the equivalent amount in the shortest time possible and in any event no later than 30 (thirty) days of receipt of returned merchandise.

Civil disputes related to the application, execution and interpretation of the contract of sale at a distance are subject to Italian jurisdiction. The responsibility is on the court of the location of Azienda Agricola Dr. Agostino Tortora. The distance contracts with Azienda Agricola Dr. Agostino Tortora are governed by Italian law and, although not expressly provided for, the rules of law.

Dear customer, we inform you that, pursuant to art. 13 of Legislative Decree no. 196 of 2003, the data provided by you during the registration to our website will be processed for the sole purpose of bringing to fruition shipping operations and billing of your order. Failure to provide such data will enable us to fulfill your order. Azienda Agricola Dr. Agostino Tortora undertakes to process with absolute confidentiality your personal data, which will not be revealed to unauthorized persons, nor will it be used for purposes other than those listed here, subject to its specific and exceptional requests. Azienda Agricola Dr. Agostino Tortora will communicate its data, after signing a commitment to confidentiality, staff, directors and employees to preserve them and to carry out the activities mentioned above and will be used exclusively for the purposes of the service provided. Such information can be disclosed at the request of the legal authorities.

The responsible handling of personal data is: Agostino Tortora, with registered office in Via Pacinotti 6 - 76123 Andria - Italy

Azienda Agricola Dr. Agostino Tortora informs that the delivery of some services, technical and / or organizational, is made possible thanks to the involvement of the company firmly in his trust. These companies are to be considered his direct collaborators, so use the data as managers. In relation to the processing of personal data, can directly and at any time exercise their rights under Art. 7 of Legislative Decree no. 196 of 2003, including in particular to know:
- Origin of personal data;
- The purposes and methods of treatment;
- The logic applied in case of treatment with electronic instruments;
- The identity of the owner, manager and the representative appointed under article 5, paragraph 2;
- The recipients or categories of recipients to whom the data may be communicated or who can learn about them as appointed representative in the State, managers or agents.

It will also have the right to:
- Updating, rectification or, when interested, integration of data;
- The cancellation, anonymization or blocking of data processed unlawfully, including data that need not be kept for the purposes for which the data were collected and subsequently processed.

It will also have the right to object, in whole or in part:
- For legitimate reasons to the processing of your personal data, pertinent for collection purposes;
- To the processing of personal data relating to the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication.

In relation to these rights, we inform you that you can contact the controller of the data by writing to the office: Via Pacinotti 6 - 76123 Andria - Italy